Build a Teams voice strategy

For years, telephony and IT worked in isolation. You had your desk and your IT equipment. And we accepted that. But times change, technology has moved on. You no longer need desk phones and separate audio-conferencing services to reach your customers and suppliers. It’s all possible with Microsoft 365.

How will you benefit from integrating voice calling into Microsoft teams?

You’ll be able to say goodbye to the hassle and costs of PBX maintenance, with a cloud-based phone system fully managed by the experts at CMM telecoms. You’ll skyrocket collaboration and be able to depend on a dedicated team for any support you need.

Faster conferencing every time

A dedicated dial-number will be integrated into every online meeting, so you can join faster and save time setting up. No need to worry about reserving conference lines.

Unlimited Ireland and UK calling plan

Make as many calls as you like with unlimited Ireland and UK calls. If you’re also looking to keep your existing phone numbers, we’ve got that covered too.

99.9% up-time guarantee

Microsoft’s trusted cloud has built-in redundancy and load balancing, with a 99.9% up-time guarantee, which means reliable and secure calling for you and your team. Plus you’ll receive cloud-powered AI with voicemail transcription, inline chat translation, and real-time captioning in meetings.

All the tools you need in a single app

Why make collaboration harder than it has to be? With Business Voice, your calls, chats and meetings are automatically unified and your Outlook and Teams calendars are connected. You’ll be able to use Word, Excel, and PowerPoint within your calls and meetings.

Easy setup, billing and management

Save your IT professionals time and hassle with an easily accessible admin centre and call quality dashboard, for quick management and monitoring when you need it.

Calls from anywhere, on any device

Take the toll out of remote working with a single number, and the ability to make and receive calls in Teams whether you’re using your computer, mobile device, or desk phone.

Bringing it all together

In this new world you don’t need a telephony expert, you need a Microsoft expert.

Microsoft Teams is the all-in-one communication tool that It’s included with Microsoft 365, but is often left as an untapped resource with many businesses not yet bridging telephony and IT.

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To unleash Teams for calling, you need a partner at the leading-edge of the Microsoft stack with expertise across networking, endpoints, number porting and support. (Psst – that’s us)

As a Gold Partner, we have a wealth of experience, having deployed and managed innovative Microsoft voice solutions for our customers since day one.

Whatever the size of your business, we can help you with a migration from a telephony system or Skype for Business Online ahead of its July 2021 end of life date. Our solutions all include calling plan options, recommended hardware and are backed with 24/7 support for Microsoft 365.